Central Dispatch / 911

Mission Statement

Gratiot County Central Dispatch Authority (GCCDA) is committed to enhancing the protection of life and property within Gratiot County by providing efficient, reliable, responsive, courteous, and professional public safety communications.

Vision

To be a leader in public safety dispatching by providing the public with a state of the art public safety communications center and maintain a proud record of public safety service through excellence and courtesy.

Motto

Generous. Courteous. Compassionate. Dependable.

The GCCDA is Gratiot County’s consolidated public safety answering point for all emergency services (911/Police/Fire/EMS) and other public safety non-emergency services. GCCDA provides optimum 911 services for its citizens and visitors and was established in April 1993.

For more than 25 years the GCCDA has collaborated with federal, state, and local public safety, public and private organizations, as well as governmental/non-governmental organizations to work together to provide needed communications capabilities.  These communications capabilities are multi-dimensional. They are composed of a framework of human and technology interface with public safety radio networks, public emergency alerting systems, and various voice telecommunications networks. The framework is designed to efficiently deliver 911 calls through a complex network to the appropriate public safety answering point for the effective dispatch of the closest appropriate public safety resources to emergency calls for service. 

The GCCDA answers all 911 calls that originate within Gratiot County.  It is responsible to ensure the safety of local first responders and those they serve by gathering timely accurate information about all calls for service. The GCCDA dispatches and tracks status of; Michigan State Police/DNR/Motor Carrier in Gratiot County, Gratiot County Sheriff units, Alma Police, St. Louis Police, Breckenridge Police, Alma Fire, Ashley Fire/Rescue, Breckenridge/Wheeler Fire/Rescue, Ithaca Fire/Rescue, Perrinton Fire/Rescue, St Louis Fire/Rescue, and Sumner Seville Rescue. 

GCCDA also transfers medical 911 calls to Mobile Medical Response for EMS dispatch and service delivery. Additionally, GCCDA dispatchers are responsible for many off hours notifications/dispatch of several local public utilities and Gratiot County Emergency Management. 

The GCCDA averages over 18,000 911 calls per year, 46,000 non-emergency administrative telephone line calls, and annually dispatches over 43,000 individual calls for service.